- Please allow 7-10 business days (not including weekends or holidays) for items to ship. All orders are shipped via USPS (US Postal Service), Monday through Friday (excluding holidays). A tracking number will be emailed to you once your order is shipped. USA delivery is within 3-5 business days after the order ships.
- If you have made your payment with an e-check through PayPal, your order will not be shipped until the payment has cleared.
- If you have NOT received a tracking number after 3 business days, please check your junk/spam then email us to inquire about your order. If you have any questions, please contact kim@designson9.com or visit our FAQ page. Please include your full name and order number for faster service.
- Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handled through the U.S. Postal Service, as the order is now in their possession. You can contact the U.S. Postal Service at usps.com,or (800)275-8777.
- If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office, as that is a delivery issue, and we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and misdeliveries) MUST be handed through the U.S. Postal Service.
- All items are made to order. If you are not satisfied with your order for any reason, please send us an email and we will do anything we can to make it right for you.
Shipping
Free Shipping
Designs On 9 invites you to take advantage of our free shipping offer on all orders over $75. We pride ourselves on providing high-quality, custom-designed merchandise ranging from stylish t-shirts to unique mugs and tumblers. Immerse yourself in our carefully curated selection and discover products that add a personal touch to your everyday life.
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